Sunscape Cancun * All-Inclusive Family Resort from $252

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Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Beach photo

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Key details

About Resort

Boulevard Kulkulkan Km 11.5, Cancun, 77500

Steps from Chac Mool Beach

Great

8.5

8.8

/10

4.5

3.9

Loved by Sunscape Cancun All-Inclusive Resort & Spa By Hyatt guests

Spacious rooms

Amazing staff

Beautiful resort

Good food

"There are several dining options (more later), 2 pools and some water slides that my grandkids LOVED!"

hzryb from United States

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"The food selection was plentiful and tasted great! The room was clean, the bed was very comfortable, and it was very peaceful."

Manny A from United States

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"The beach was very clean my son had a great time looking for shells."

Nancy Yvette from United States

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4-star beachfront all-inclusive resort in Cancun

Amenities

Wyndham Alltra Cancun offers various amenities including multiple swimming pools, a private beachfront, and relaxing cabanas with personalized waiter service. The Aura Spa provides hydrotherapy services and various massage treatments to enhance the wellness experience. Activities such as oceanfront yoga and live entertainment are available daily for all ages.

Accommodations

The hotel includes all-inclusive suites equipped with stocked minibars, room service, and private balconies. Guests can choose options like the Beachfront Walkout Junior Suite, which features ocean views and direct beach access. The One-Bedroom Master Suite provides additional space and access to the exclusive Alltra VIP Club.

Dining

At Wyndham Alltra Cancun, guests enjoy diverse dining options across multiple restaurants such as Casa de Rosa for authentic Mexican cuisine and Azul for Asian fare. Buffets at Ventanas offer a wide selection of international dishes, while the Taco Bar provides quick bites by the beach. In-room dining is also available from 7:00 AM to 11:00 PM for added convenience.

Family-Friendly Features

Camp Alltra provides children ages 4-12 with activities like beach games, arts and crafts, and a splash park featuring waterslides. Families can take advantage of the Family Junior Suite, designed to accommodate two adults and three children comfortably. Evening entertainment includes movie nights and magic shows catered for younger guests.

Location

Situated in Cancun's Hotel Zone, Wyndham Alltra Cancun is easily accessible, just a 30-minute drive from Cancun International Airport. Guests can explore local attractions including premier golf courses and ancient Mayan sites nearby. This central location allows for a variety of outdoor adventures and cultural experiences in the vibrant destination.

Highlights

Location: Cancun's Hotel Zone, 30 min from airport

Dining: Casa de Rosa for authentic Mexican cuisine

Accommodations: Beachfront Walkout Junior Suite

Aura Spa: Hydrotherapy services and massage treatments

Family-Friendly: Camp Alltra with children's activities

Events: 7,000 sq ft of indoor event space

“This all-inclusive beachfront hotel strikes me as a solid choice for families, with its on-site water park and kids' club. The multiple dining options mean you won't get bored, and the spa is perfect for unwinding. Though showing its age, the dedicated staff work hard to create a memorable Cancun experience.”

Olivia StoneManaging Editor at Familyresort

Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations

Standard 1 King Bed
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Junior Suite 1 King Bed Ocean View
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Junior Suite 1 King Bed
2 persons
36 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details

Show all rooms

Room Availability & Price Calendar

Find availability and check prices for your dates now!

July 2026 - July 2027

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Mon

Tue

Wed

Thu

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July 2026

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September 2026

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December 2026

January 2027

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June 2027

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Check-in/ Check-out

Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences

Facilities: Great

8.5/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop

Sports & Fitness

Fitness centre
Yoga class
Aerobics

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Jacuzzi
Manicure
Facial
Treatment room
Beauty treatment
Back massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt presents a diverse culinary landscape, inviting guests to indulge in a variety of flavors ranging from authentic Mexican to exquisite Italian. With vibrant settings and ocean views, each dining option promises a unique experience that complements the relaxing atmosphere of the resort.

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Restaurant photo

Ventanas

International

Ambiance

Modern

Key Offerings

Savor international and Caribbean delights, with an emphasis on fresh, flavorful ingredients. A lively setting during breakfast and lunch, perfect for enjoying meals while taking in ocean views.

Reservation

07:00 - 11:00 and 12:00 - 17:00 daily

Viaggio

Italian

Ambiance

Traditional and elegant

Key Offerings

An inviting space to enjoy classic Italian cuisine, featuring a range of homemade pastas and gourmet pizzas, perfect for both casual meals and special occasions.

Reservation

Hours vary

Casa de Rosa

Mexican

Ambiance

Casual and vibrant

Key Offerings

Experience the rich flavors of traditional Mexican fare, including tacos and enchiladas, all made with authentic recipes that celebrate local customs.

Reservation

Hours vary

At Sunset

American, European

Ambiance

Family friendly

Key Offerings

Delight in a mix of American and European dishes in a welcoming setting, ideal for families looking for hearty meals after a day of fun. Enjoy a cozy meal indoors or soak up the sunset views.

Reservation

12:00 - 17:00 and 18:00 - 23:00 daily

Azul

Asian

Ambiance

Family friendly

Key Offerings

A delightful exploration of Asian flavors, serving a variety of dishes in a comfortable atmosphere, making it perfect for dinner with family or friends.

Reservation

08:00 - 12:00 and 17:30 - 22:30 daily

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Location

Boulevard Kulkulkan Km 11.5, Cancun, 77500

Explore Cancun

Yamil Lu'um Archeological Site

15 minutes' walk

Ancient ruins showcasing Mayan history, offering haunted tales and stunning ocean views.

Cancun Wax Museum

15 minutes' walk

Famous figures in wax form, perfect for family fun. Features interactive displays and themed exhibits.

La Isla Shopping Village

18 minutes' walk

Outdoor shopping center with local crafts, high-end shops, and a picturesque lagoon for scenic strolls.

Water Sports at Playa Chac-Mool

9 minutes' walk

Thrilling water sports including jet skiing and parasailing, rentals available on the beach.

Relax at Parque Ventura Cancun

6 minutes' walk

Family-friendly park with green spaces, games, and picnic areas. Perfect for leisurely afternoon downtime.

Pelicanos

3 minutes' walk

Casual beachfront dining with fresh seafood and stunning ocean views. Great for families.

Bubba Gump

5 minutes' walk

Themed restaurant serving southern US cuisine, famous for shrimp dishes and lively decor.

El Oriental

6 minutes' walk

Authentic Asian cuisine with fresh ingredients and bold flavors. Vegetarian options available.

Coco Bongo

20 minutes' walk

Iconic nightclub known for vibrant shows and performances, offering night-long entertainment.

The City Nightclub

20 minutes' walk

Massive nightclub boasting international DJs, giving guests an exciting night out in Cancun.

Getting around

City Centre
Cancun 16 min · 6.4 mi
Airports
Cancun (CUN) 33 min · 13.5 mi
Isla Mujeres (ISJ) 42 min · 17.3 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

The hotel Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provides visitors with a free full breakfast.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Year renovated:

2010

Number of floors:

Number of rooms:

456

Former name

Gran Caribe Resort

Resort Reviews & Family Ratings

Guest Reviews on Their Family Resort Experience

Review score

Based on 5861 verified reviews

8.9 /10

Great

87 %

Recommend

Breakfast

9.0/10

Cleanliness

8.9/10

Comfort

9.0/10

Facilities

8.5/10

Free WiFi

9.0/10

Location

9.2/10

Paid Wi-Fi

9.4/10

Staff

9.2/10

Value for money

8.2/10

Pros

Friendly staff

Good drinks

Variety of food

Cons

Dirty pool

based on 13384 reviews

4.5/5

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Questions of the users

About Sunscape Cancun All-Inclusive Resort & Spa By Hyatt

What types of additional costs can I expect during my stay at the resort?

5 November 2024

Additional charges may apply for services such as phone calls, specialty dining options like lobster and tomahawk dinner, laundry services, spa treatments, and premium wine selections.

Is access to all the on-site dining options included in the all-inclusive package? Additionally, is there a transportation service available to and from the airport?

15 December 2024

The all-inclusive package provides access to the resort's restaurants and cafes. For airport transportation, please reach out to the hotel concierge for assistance and pricing details.

Can I arrive earlier than the regular check-in time on the day of my reservation?

22 January 2025

Guests can check in at the front desk 24/7. Rooms are generally ready by 3 PM, but early check-ins may be accommodated if possible. Guests can leave their luggage and enjoy the resort facilities while waiting.

Are there designated smoking areas within the resort, particularly for balcony use?

30 January 2025

Smoking is not permitted on balconies or in guest rooms, with designated smoking areas available throughout the resort. A penalty of $250 will be charged for smoking in restricted areas.

What unique features can I expect when booking a premium room compared to standard options?

20 February 2025

Premium rooms offer enhanced amenities and additional access to the Alltra VIP Lounge, providing personalized services and upgraded room features.

Is the all-inclusive package offered 24 hours a day, and what does it cover?

10 March 2025

The all-inclusive package is available 24/7 and includes your room stay, meals, snacks, national drinks, and Wi-Fi. However, some specialty items may incur extra charges.

Are there any limits on the number of alcoholic beverages I can order during my stay?

25 March 2025

Guests can enjoy unlimited national alcoholic beverages as part of the all-inclusive package, with some premium options available at an extra cost.

What dining options are available within the all-inclusive offer?

30 April 2025

Enjoy various dining options such as an extensive buffet, authentic Mexican cuisine, Italian dishes, and Asian flavors at multiple restaurants, all included in the package.

What recreational activities are offered for children aged 11 at the resort?

6 May 2025

Activities for kids include crafts, beach games, and supervised fun at Camp Alltra, designed for ages 4 to 12. Specific programming may vary, so check the schedule during your visit.

Is there an in-room safe available for securing valuables during my stay?

18 June 2025

All suite categories include in-room safes for guests to store valuables securely. The front desk can also store belongings upon request.